Every organisation has its "good examples" of how it engaged with stakeholders or the community. But how do you shift an organisation so these become the everyday norm? Read on to learn how to shift an organisation’s approach to engagement.
We live in an age of ‘messy democracy’. Citizens are seeking more genuine engagement in decision-making. And it’s messy because often different people have different demands all at the same time! Where does your organisation usually sit on the ‘messy democracy matrix’?
If you’ve ever struggled to explain the “return of investment” of community participation, this article is for you. We recommend turning your mind to a ROI - one that focuses people’s attention on the pain of front-page disasters.
