Organisations get into trouble when they rush into community or stakeholder engagements.
You’ll create unrealistic expectations. You’ll burn bridges by forgetting a crucial stakeholder. Or you’ll fail to bring senior leaders along for the ride.
This results in pushback from leaders. Frustration from your stakeholders. Outrage from the community.
Avoid these frustrations with a little bit of planning.
Invest in your engagement strategy at the outset. You’ll multiply your return on that investment by avoiding headaches later on.
Get a clear roadmap for your engagement.
For a fixed fee, we can work with you to develop a clear roadmap for your engagement. As an external viewpoint, we can ask the hard questions to set you on the right track.
Don’t invest $25,000 to $100,000 on your engagement project without understanding these key factors:
Set realistic expectations:
We’ll help you understand where engagement “fits” within your project and how engagement can contribute to your objectives.
Bring your colleagues along for the ride:
Good engagement starts inside your organisation. We’ll help you create organisational unity so everybody understands the value of engaging.
Assess your technology infrastructure:
We’ll walk through your organisation’s existing online engagement tools as if we were a stakeholder. And then we’ll help you compare it to best-in-show examples.
Understand your organisation’s capability:
We’ll help you understand the strengths and gaps within your current staff. Know when to bring in external help and when to upskill existing staff.
Three options to give you certainty
Comprehensive: Best for larger organisations wanting to shift their engagement culture while progressing an important engagement project.
Set your project team up for success with a 2-hour in-person strategy session
Gain key insights to inform the process with up to 15 stakeholder interviews
Gain buy-in and support from leadership through an internal workshop that’s designed to clarify the purpose of engagement for your interested senior leaders
Understand your ideal next steps with a written recommendations report
Get the project up and running with two 1-hour follow-up calls to support you.
Mid: Best for organisations wanting to progress a complex multi-year engagement project.
Set your project team up for success with a 2-hour in-person strategy session
Gain key insights to inform the process with up to 6 stakeholder interviews
Understand your ideal next steps with a written recommendations report
Get the project up and running with a 1-hour follow-up call to support you.
Light: Best for organisations wanting to progress a shorter or simpler engagement project.
Set your project team up for success with a 2-hour in-person strategy session
Understand your ideal next steps with a written recommendations report
“It’s not really the normal way we go about engaging with our stakeholders. For one, we usually do that internally - and I think there’s real value in having somebody external run the process. But it’s also more extensive than we usually do, and that’s given us a much better understanding about the network.
”