Ep 1 - Rethinking Your Service Delivery Model, with David Hammond
Rethinking your service delivery model, with David Hammond
Today’s guest: David Hammond
If you’ve ever wondered what it’s like to be the CEO of a local council, ask David. He’s taken that role in three different local councils, and now focuses his attention on sourcing, selecting and shaping leaders with Sheffield Recruitment. Plus, he’s a Director here at Business Lab.
David has a unique perspective to share on how organisations can shift their service delivery model from one of command and control, to one that devolves more power to those who are directly affected by your work.
You can contact David on LinkedIn or though the Contact Us page on our website.
In today’s episode, you’ll learn
What you need to watch out for as power gets handed to centralised agencies during the COVID lockdown
How you might enable communities to take ownership of their futures
How a story of community empowerment on the Thames Coromandel might support changes in your local community
What are the two key leadership traits you need to thrive in this time of uncertainty.
Resources mentioned on the show
A story of the Thames Coromandel Community Empowerment Model
An explanation of the “Messy Democracy” matrix
Sheffield Recruitment’s selection of resources, including several on leadership in challenging times.
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